Kind Words

“I had the pleasure of managing Jeanette Collins in her role as QA Controller, and I can say with confidence that she is one of the most reliable and detail-focused people I have worked with.

Jeanette worked with a large team of offshore designers, remotely guiding them to deliver consistently high-quality output. Within a few months, her process improvements reduced design and content defects by an estimated 25–30%, thereby improving our CSAT scores and strengthening our business partnership with the client.

She raised the quality bar for the client’s email marketing campaigns. Jeanette consistently caught issues in briefs and final creative that others missed, from tiny grammar and token errors to larger design inconsistencies that could have weakened the brand. Her reviews significantly cut down on last minute corrections and rework, and reduced escalations from the client.

The Marketing Account Managers loved working with her because she asked sharp questions, clarified vague inputs, and kept projects moving forward even under tight deadlines. On several high volume campaigns, her careful grooming and coordination helped us hit 100% of our key launch dates.

Jeanette used her expertise to assign work effectively based on designers’ strengths, which improved both speed and quality across the team. Turnaround times on standard tickets improved by roughly 50% once her assignment approach was in place, without any dip in quality. On top of that, she is proactive, kind, calm under pressure, and genuinely collaborative.

Any team that cares about high-quality creative, smooth processes, and strong communication would be lucky to have Jeanette.”


– Associate Director at MediaMint

“I want to formally thank you for the extraordinary mentorship you've provided to our team.

It's one thing to receive design guidelines, but it's another to learn the why behind them. Your core principle of always starting with the user's need has been the most transformative lesson for all of us. You constantly guided us to ask the right questions and focus on that crucial user perspective.

Before your help, we knew the basics of design, but we struggled with the polish—specifically, properly aligning elements and establishing a clear, effective text hierarchy.

We are truly lucky to have learned from you. Thank you for your patience, your expertise, and your commitment to making us better designers.”


– Creative Designer at MediaMint

“I’ve had the privilege of collaborating with Jeanette Collins on numerous projects, and her impact has been nothing short of exceptional. Jeanette consistently demonstrates a rare combination of creativity, precision, and reliability that makes her an invaluable asset to any team.

Her work on high-profile email campaigns showcased her ability to deliver polished, client-ready designs under tight deadlines. Jeanette not only met every due date but also handled complex revisions with grace and efficiency, ensuring that client expectations were exceeded every time.

What truly sets Jeanette apart is her collaborative spirit. In every interaction, whether through email or chat, she approached challenges with a positive attitude and a solutions-oriented mindset. When last-minute changes arose, Jeanette responded promptly and professionally, making the process seamless for everyone involved.

Beyond her technical skills, Jeanette brings empathy and adaptability to the workplace. Even during periods of organizational change, she remained supportive and engaged, fostering a sense of stability and teamwork that colleagues deeply appreciated.

If you’re looking for a talented design manager who combines creativity with reliability and thrives in fast-paced environments, I wholeheartedly recommend Jeanette. She will be an incredible asset to any organization fortunate enough to have her.”


– Marketing Account Manager at VinSolutions / Cox Automotive


“I had the privilege of working closely with Jeanette, and she brings an incredible mix of precision, empathy, and collaboration to the table—always ensuring that designs meet the highest standards while keeping the creative vision intact.

What truly sets Jenny apart is her genuine care for the designers she works with. She doesn’t just review designs; she advocates for the team, making sure feedback is constructive, thoughtful, and supportive. She’s the kind of person who fosters trust and teamwork, making everyone around her feel valued and heard.

Beyond her expertise, she’s just a fantastic person to work with—positive, dedicated, and always ready to tackle challenges head-on. Any team would be lucky to have her, and I’m grateful to have had the chance to work alongside her.”


– Associate Manager at MediaMint


“Working with Jeanette has been a growth on a different level. She is a Great Team player who wants to help and improve everyone around her personally and professionally and Creatively, which helped me get a perspective on design which I have never thought of. Anyone who works with Jeanette is lucky to have her. I would recommend her for any project regardless of how complex it is. She will deliver the results beyond your expectations.”


– Creative Designer at MediaMint

“Jeanette is an exceptional Senior QA Controller and mentor. From the moment I joined the team, her positivity, encouragement, and expert guidance shaped me into a stronger designer. She has an incredible ability to break down complex design principles into simple, actionable steps—thanks to her, I’ve grown into a confident senior designer.

Jeanette keeps everyone motivated. She’s always approachable, promptly addressing even the smallest doubts with patience and clarity. Her task delegation is strategic, ensuring we learn and grow while delivering high-quality work. Beyond her technical expertise, she excels in project management, teamwork, and client communication.

I am lucky to have Jeanette as my team member, She’s a powerhouse of knowledge, positivity, and leadership!”


– Creative Designer at MediaMint

“Jeanette Collins is the best thing that ever happened to The Endometriosis Summit. She went above and beyond to make sure every need was met. She made sure she anticipated everything that could be required from the company. She was extremely organized, her taste level and commitment is unprecedented. I have never experienced customer service as wonderful as Ms Collins provided. The creativity she expresses to help the account and the ability to execute is fabulous. Jeanette is precise in her work, makes sure everything stays on task, and makes every effort to make sure the budget stays on target. She is dedicated, smart, precise, and creative in every single task she works on. A virtual mastermind to have on board.”


– Founder at the Endometriosis Summit

“I had the pleasure of working with Jeanette on an event I held during the UNGA week in NYC in 2017. I was running the event from London therefore it was imperative I engaged a production company that we could look to for support on the ground whilst myself and my team could not be there. Jeanette was not only the first to respond to my brief but her response to the brief stood out above the rest so the choice was obvious. From that point the communication from Jeanette was outstanding, especially considering the time difference. Jeanette went above and beyond and exceeded my expectations. The event looked fantastic and ran smoothly, making it a complete success which I put down to our partnership. On a personal level it was such a delight to work with Jeanette, she makes the job easy and always has a smile on her face. I hope to work with her again one day!”


– Event Producer at Guardian News & Media

“Jenny is one of those rare individuals who posses both business savvy and an impressive work ethic. Her responsibilities with Constellation were wide ranging, including creative and graphics but also account service and management, client and vendor liaison at all levels, internal administration, and new business development. She is comfortable with clients of all sizes and types, ranging from startups to the Fortune 100.”


– Managing Director at Constellation CG

“Jeanette was my manager at in Ecommerce and B2B sales. She grew one of her accounts 580% YOY through building up relationships with the buyers, creating high quality presentations to generate sales in new categories and initiatives, and diligently focusing on the account's specific needs. She was constantly seeking out new accounts and opportunities, and was incredibly successful at opening up those accounts, always making every account feel like her top priority.

As a manager, she grew the company's sales department up from almost nothing. She trained everyone to be able to handle all tasks, with an amazing attention to detail. She ensured that if someone was out of the office or busy with emergent tasks, another employee would always be able to take over for them. Jeanette treated all of us with a great amount of respect and dignity, and was always our advocate when working with upper management. She is a master at walking the line between friend and boss - we always knew we could come to her with any issues, the whole team loved her and respected her authority.

It has been a few years since I've worked for her, and I still consider her one of my best managers and teachers. As a manager, sales executive, and account executive, Jeanette makes an incredible asset to any company.”


– Sales Support Manager at Duck River Textile

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